
Registered with the CQC
Hearology is one of only a small number of audiology clinics in England registered with the Care Quality Commission.
Blocked ears?
Get relief in 15 minutes
Clients are often surprised by just how comfortable and relaxing the experience is.
Both ears are treated in one 15-minute appointment, and you don't pay anything until your treatment is complete. If a stubborn case needs a second visit, your follow-up within two weeks is free.

15-min Appointments. Free Follow-ups. Chilled With air-con.
The procedure
Microsuction is a safe and effective way of removing ear wax – it gets its name from the use of a microscope, and that detail really matters.
At Hearology®, every microsuction ear cleaning procedure is carried out using a surgical microscope to provide full depth-of-field vision inside the ear canal.
Every visit is designed around you, so it feels calm, unhurried and reassuring from start to finish.
Appointments take place in private, well-appointed clinics where your safety, comfort and hearing health come first.
The difference

Hearology is one of only a small number of audiology clinics in England registered with the Care Quality Commission.

We work from comfortable, well-appointed private clinics where our friendly team will look after you and your ears.

Every microsuction ear cleaning procedure at Hearology is carried out with a surgical binocular microscope to ensure full depth-of-field awareness. If there's no microscope, it's not microsuction!
No wax?
In a small number of cases, we find the ear canal completely clear of wax and the eardrum perfectly visible – yet your ears still feel blocked.
This can signal middle ear congestion, hearing loss, or other conditions that may need further attention. In some cases, it can be more serious and shouldn't be ignored.
At Hearology®, we treat this as part of your appointment – so, if no wax is found, your visit becomes a full Ear Health Consultation at the same price.
Many unregulated ear providers would be unable to continue the appointment and would send you away without any answers, though they might offer a discount. A wax removal service is equipped to remove wax and little else, so when there is none to find there is nothing further they can do, and the usual advice is to go back to your GP and start the wait again. You will have taken the time off, made the journey and learned nothing about why your ear feels blocked, and a partial refund does not answer that question.
At Hearology®, we focus instead on understanding the cause of your hearing problem and ensuring that you'll always leave with clarity on what to do next.
No wax, but still blocked, muffled or ringing? That can point to something else, like an infection, fluid behind the eardrum or a change in your hearing. We don't just send you away; we look for the cause. And if your hearing drops suddenly, that's urgent: call us or NHS 111 the same day.
A hearing aid dome, an earring back, the tip of a cotton bud. If something other than wax has found its way into your ear, please don't try to remove it yourself. Our aural foreign body removal appointment is 15 minutes long, available at all five clinics, and uses the same microscope as microsuction, so your clinician can see exactly what they're doing.
All five clinics



57 Southwark Street, London, SE1 1RU
46 New Broad Street, London, EC2M 1JH
Enso House, Crayfields Business Park, 3 New Mill Road, Orpington, BR5 3TW
66-68 Station Road East, Oxted, RH8 0PJ
Castle House, The Square, Lewes Road, Forest Row, RH18 5ES
Our team
We're an international expert team of audiologists, ENT specialists and microsuction pioneers. Each of us is registered with the relevant professional body, so you and your ears receive the best possible care.
Our team

Co-founder & Clinical Audiologist
BSc (Hons), CECP, HCPC registered
Vincent Howard is one of Hearology's Co-founders and a Health and Care Professions Council-registered Clinical Audiologist with expertise in aural microsuction (including paediatric), hearing and balance, diagnostic hearing assessments and hearing aid technology.
Read more about VincentReviews
Here's what people tell us after their ear wax removal. Every review comes from a real client, and you can read them all on Google and Trustpilot.
I have been struggling to hear properly for a couple of months now due to a wax build up on my ear drums. Bridget did a fantastic job of clearing the wax! I feel like I’ve just bought a top of the range sound system! I no longer have to have the telly on max volume. Everyone at Hearology are so kind and I’d definitely recommend them! Thank you
Why clients trust us
We've cared for over 185,000 ears, and we've been rated one of the 3 best audiologists in London by Three Best Rated®, 8 years running.
Hearology is registered with the CQC (the Care Quality Commission), which sets us apart in an industry where anyone can offer ear cleaning, whatever their training. If you're looking for safe, comfortable ear wax removal, we'd love to look after your ears too.
After your appointment
Most people feel the difference straight away. Here's what to expect over the next few days, and what we'll do if you need us again.
If anything doesn't feel right afterwards, call your clinic.
Microsuction usually feels like a light tugging or tickling sensation, and you may hear a suction sound during the procedure. Most patients find microsuction comfortable, calm, and pain-free.
Microsuction appointments are usually quick and efficient. Depending on the amount and consistency of the wax, the appointment can take as little as 5 minutes or up to 30 minutes. While many microsuction ear cleaning providers offer 30-minute appointments, the appointment at Hearology is only 15 minutes thanks to the advanced skill level of our clinicians and the quality of our medical equipment.
In rare cases, it may not be possible to fully clear the ears in one appointment, usually because the wax is very stubborn or the ears are sensitive. If this happens, you can book a free follow-up appointment within two weeks of your initial visit.
If no ear wax is found on inspection, Hearology will convert your appointment into an Ear Health Consultation. We will then look for other possible causes of the blocked or uncomfortable feeling and discuss the next steps. Unlike many providers, we do not simply turn you away without an explanation.
Hearology does not offer a single-ear-only price. We book ear wax removal appointments as bilateral appointments, meaning the consultation is prepared for both ears even if only one ear needs cleaning. In some cases, only one ear may require treatment, but the appointment price remains the same.
Yes, you can usually return to work straight after your appointment. Microsuction is a quick, non-invasive procedure, so most patients carry on with their normal day immediately afterwards.
Yes. Children aged 3 to 12 have their own children's ear cleaning appointment, which is 30 minutes long. Young people aged 13 to 17 book this standard ear wax removal appointment at the adult price, and a parent or guardian needs to come with them. No anaesthetic is needed, and our clinicians take a gentle, child-friendly approach.
At Hearology, microsuction is carried out by an experienced, fully qualified practitioner or audiologist trained in advanced ear wax removal. We use medical-grade equipment to provide safe and precise treatment.
We recommend keeping your ears dry for 24 to 48 hours if the ear canal feels irritated, especially if you have recently had infection or itchiness. Avoid putting anything into the ear, including cotton buds, tissues, or other objects.
Yes, it can. If you have had a significant build-up of ear wax, normal sounds may feel unusually loud for a short time after treatment while your hearing readjusts.
If there's no microscope, it's not microsuction! Microsuction gets its name from the use of a microscope during treatment, and this is a key part of what makes the procedure safe and precise. The microscope gives the clinician the magnified detail and depth-of-field needed to clearly see the ear canal and judge the location of the eardrum. Without an ENT-grade microscope, it is much harder to carry out the treatment safely. That is why Hearology only uses ENT-grade microscopes for microsuction, rather than goggles or other lower-magnification alternatives.
Blocked ears? Get relief in 15 minutes.
Both ears in one 15-minute appointment, with a free follow-up within two weeks if you need one. Call us on 020 3747 4615 or book online.